John Tschohl of the Service Quality Institute writes that there are several things that annoy customers, including not being understood, not being valued, not getting their money’s worth, and not being believed. When they have a complaint about a service or product, they want a satisfactory resolution. When a customer comes in to register [...]
Chris Keefe, chief product officer at Poppulo, writing for Digital Signage Today, says artificial intelligence (AI) has a multitude of uses, but one of the strongest is its potential to enable businesses to connect with their customers in new ways. From personalised ad targeting based on data-fed AI models to streamlining content creation processes [...]
In the inaugural episode of The Switch podcast series, Timothy Thomas, Country Manager at Epson South Africa, and Samantha Choles, Communications Specialist at the Paper Manufacturers Association of South Africa (PAMSA) share their thoughts, as well as industry-based evidence, to bust the prevailing myths surrounding print and the manufacture and use of paper. The [...]
David Levin, CEO at Poppulo, writing for Digital Signage Today, said that in the realm of hospitality, where leisure travel is experiencing a resurgence, embracing the unexpected can transform a mere vacation into an extraordinary adventure. This is where digital signage emerges as a powerful catalyst, igniting the flame of spontaneous experiences and rekindling [...]
Visitors who are attending the Sign Africa Expo, taking place from 13-15 September 2023 at Gallagher Convention Centre, can maximise their experience by downloading the SignPrintNews app. The app will feature breaking expo news – be the first to know about new products that are launched at the event as well as other exhibitor [...]
The EDP Awards are the most prestigious awards in the digital printing industry and are presented by a consortium consisting of 21 European trade magazines for innovative solutions. Durst Group has won three EDP Awards at the FESPA Global Print Expo in Munich, Germany. The Durst Group won the awards for P5 Robotics, P5 [...]
Xeikon will exhibit integrated end-to-end solutions designed to give printers the freedom to diversify and exploit opportunities in different segments. ‘Xeikon is attending FESPA to showcase the unequalled application versatility of its digital print technology, which offers profitable growth through higher levels of automation while also allowing for more sustainability,’ said Dimitri Van Gaever, [...]
Laurel Brunner of the Verdigris Project writes that the United Nations Sustainable Development Goals (UNSDGs) affect the lives of all of us and our intertwined supply chains because they are targets for improvement. The 17 UNSDGs range from eliminating poverty to preserving life below water and they probably seem completely irrelevant to the average [...]
